Our Privacy Policy

Privacy Policy

Our Commitment To Privacy

At Metz Orthodontics, we respect your privacy and are committed to protecting the personal information you provide through our website and communication channels. This Privacy Policy explains what information we collect, how it is used, how it may be shared, and the choices available to you regarding your information.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

• Submit a contact form
• Request an appointment
• Contact our office by phone, email, or text message
• Use communication tools available on our website

• Name
• Email address
• Phone number
• Appointment request details
• Information you voluntarily provide in messages or forms

The Way We Use Information

• Respond to inquiries
• Schedule appointments
• Communicate regarding treatment or office matters
• Send appointment reminders
• Improve website performance and user experience
• Maintain internal business and patient records

Form Submissions

When you submit a form through our website, the information is sent directly to our office email at:

frontoffice@metzorthodontics.com

Communication Methods

• Email
• Phone calls
• Text messages (SMS)

• Podium
• Oasys Practice Management Software

Cookies & Analytics

Our website may use cookies and similar technologies to help improve website functionality and understand how visitors use the site.

• Google Analytics

• IP address
• Device and browser type
• Pages visited
• Time spent on the website
• General geographic region

This information is used in aggregate form to help us improve the website and user experience.

You may disable cookies through your browser settings or use browser tools provided by Google to opt out of Google Analytics tracking.

Sharing of Information

We do not sell personal information.

• Practice management software providers
• Patient communication platforms
• Accounting or bookkeeping professionals
• Orthodontic treatment providers such as Invisalign, when applicable

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, maintain patient records, and resolve disputes.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or loss.

Patient-related information stored within our systems is maintained using secure platforms and internal access controls.

While we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Your Rights

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information where legally permitted
• Request limitations on certain uses of your information
• Withdraw consent to communications where applicable

To make a request regarding your information, please contact our office using the information below.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children through the website without parental involvement.

If you believe a child has submitted information through our website, please contact us so we can address the matter appropriately.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or website functionality. Updates will be posted on this page with a revised effective date.

How To Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: